Effective Date: June 2026
Welcome to Impact Media OZ (“Company”, “we”, “our”, or “us”).
These Terms and Conditions govern your use of our website located at https://impactmediaoz.com/ and our services. By accessing or using our website and services, you agree to be bound by these Terms.
Impact Media OZ provides digital services including, but not limited to:
Website Design and Development
Search Engine Optimization (SEO)
Social Media Marketing
Paid Advertising and Digital Marketing Strategies
Hosting and Maintenance Services
All services are subject to individual agreements, proposals, quotations, or contracts.
You agree to use this website only for lawful purposes.
You must not:
Use the website in any way that causes damage or disrupts services.
Attempt unauthorized access to systems, networks, or data.
Use the website for fraudulent, unlawful, or harmful activities.
All content on this website, including but not limited to text, graphics, logos, images, designs, and other materials, is the property of Impact Media OZ unless otherwise stated.
You may not reproduce, distribute, modify, publish, or exploit any content without prior written permission from Impact Media OZ.
When engaging our services, you agree to:
Provide accurate, complete, and up-to-date information.
Respond promptly to communications, requests, and approvals.
Ensure you have the legal rights to all materials supplied to us, including images, content, trademarks, and other intellectual property.
Impact Media OZ is not responsible for delays caused by a lack of client communication, approvals, or required materials.
All pricing and payment terms will be outlined in proposals, quotations, or agreements.
Payments must be made according to the agreed schedule.
Deposits may be non-refundable unless otherwise specified in writing.
Late payments may result in suspension or termination of services.
Please also refer to our Refund Policy below.
We aim to deliver projects within agreed timeframes. However:
Timelines may vary depending on project scope and complexity.
Delays caused by client revisions, feedback delays, third-party providers, or unforeseen circumstances are outside our control.
Estimated delivery dates are provided in good faith but are not guaranteed.
We may utilize third-party providers, platforms, or tools, including but not limited to:
Web Hosting Providers
Domain Registrars
Analytics Platforms
Advertising Networks
Payment Processors
We are not liable for:
Downtime, outages, or service interruptions caused by third-party providers.
Changes to policies, pricing, or functionality of external platforms.
Data loss or service disruptions originating from third-party systems.
To the maximum extent permitted by applicable law, Impact Media OZ shall not be liable for:
Indirect, incidental, or consequential damages.
Loss of revenue, profits, business opportunities, or goodwill.
Loss of data or business interruption.
Website downtime, hosting issues, or performance-related problems.
All services are provided on an “as is” and “as available” basis without warranties of any kind unless expressly stated in writing.
While we use industry-recognized strategies and best practices, we do not guarantee:
Specific SEO rankings.
Exact website traffic increases.
Conversion rates or sales outcomes.
Advertising campaign performance.
Business growth or revenue results.
Digital marketing outcomes vary based on industry conditions, competition, market changes, search engine algorithms, advertising platforms, and other factors beyond our control.
We reserve the right to suspend or terminate services if:
These Terms and Conditions are violated.
Payments remain outstanding beyond agreed terms.
Fraudulent, abusive, or inappropriate conduct occurs.
The client engages in activities that may harm our reputation or operations.
Termination does not remove the client’s obligation to pay for completed work and outstanding invoices.
Your use of our website is also governed by our Privacy Policy.
By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.
We reserve the right to update or modify these Terms and Conditions at any time.
Any updates will be published on this page along with the revised effective date.
Your continued use of our website and services after changes are posted constitutes acceptance of the updated Terms.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.
A website is a technical product and may occasionally experience technical issues, bugs, downtime, security concerns, or performance interruptions.
By using our services, you acknowledge and agree that:
Technical issues may arise from software updates, hosting environments, server infrastructure, third-party integrations, browser compatibility, or unforeseen technical errors.
Ongoing maintenance, updates, patches, and improvements may be required to ensure security, stability, and functionality.
Continuous and uninterrupted operation cannot be guaranteed at all times.
Our technical team will make reasonable efforts to investigate and resolve issues as promptly as possible. Resolution times may vary depending on complexity, availability of third-party providers, and other external factors.
At Impact Media OZ, we invest time, resources, expertise, and project planning into every client engagement.
By engaging our services, you agree to the following refund terms:
Once a project has commenced and work has begun, no refunds will be issued under any circumstances.
Deposits, setup fees, and initial payments are strictly non-refundable as they secure project scheduling, resource allocation, and administrative costs.
If a client chooses to cancel before work has commenced, any refund will be at the sole discretion of Impact Media OZ and may be subject to administrative deductions.
No refunds will be provided for completed work, partially completed work, approved deliverables, or delays caused by a lack of client communication, feedback, approvals, or materials.
Digital marketing, SEO, advertising, and consulting services are non-refundable once services have commenced.
By proceeding with our services, you acknowledge that you have read, understood, and accepted this Refund Policy in full.
For any questions regarding these Terms and Conditions, please contact:
Impact Media OZ
Website: https://impactmediaoz.com/
